• Lorem ipsum

Customer Service

Shipping:

Megalight carefully selects the best shipping option for each order by partnering with various shipping companies.

  • Business Delivery: Since our focus is on business clients, weekend delivery (Saturday and Sunday) is rare.

  • Delivery Times: Orders placed before 5:00 PM and where all products are in stock, will be delivered on the next business day.

  • Free Shipping: Orders over € 175.00 (incl. VAT) are shipped free of charge in the Benelux. Track your package here.

Ordered before 5:00 PM on Expected delivery on
MondayTuesday
TuesdayWednesday
WednesdayThursday
ThursdayFriday
FridaySaturday
SaturdayTuesday
SundayTuesday

Returns:

Private customers:

  • You have 14 days to consider after receiving the items.
  • After that, you have another 14 days to return the items.
  • Items that are not produced to customer specifications can be returned without giving any reason.


Returns* can be sent to:

Megalight
Parnassusgaarde 13D
1050 Brussels

* Always mention the order number when returning. The return costs are always for the customer's account.

Business customers:

  • Once placed, orders are binding and cannot be returned.
  • However, in exceptional cases, we are happy to look for a suitable solution. Please contact us.

If you have any questions about shipping or returns, feel free to contact us.
Opening hours
  • Monday
    09:00 - 16:00
  • Tuesday
    09:00 - 16:00
  • Wednesday
    09:00 - 16:00
  • Thursday
    09:00 - 16:00
  • Friday
    09:00 - 16:00
  • Saturday
    closed
  • Sunday
    closed